Privacy Policy

Last Updated: October 1, 2023

Welcome to SwedishAutoGuard. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car insurance services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect information when you:

  • Visit or interact with our website
  • Open emails we send you
  • Use our mobile applications
  • Interact with our advertisements

2.3 Third-Party Sources

We may obtain information about you from other sources, including:

  • Business partners
  • Subcontractors in technical, payment, and delivery services
  • Advertising networks
  • Analytics providers
  • Search information providers

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information, including confirmations, invoices, and service notifications
  • Create and maintain your account
  • Respond to your comments, questions, and requests
  • Send technical notices, updates, security alerts, and support and administrative messages
  • Communicate with you about products, services, offers, promotions, and events
  • Personalize and improve your experience
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Carry out any other purpose described to you at the time the information was collected

4. How We Share Your Information

We may share your personal information with:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as:

  • Payment processors
  • Cloud service providers
  • Email service providers
  • Customer service providers
  • Marketing and advertising partners

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

5.1 Access and Information

You may have the right to request information about how we process your personal data and to obtain a copy of that personal data.

5.2 Rectification

You have the right to request that we correct inaccurate or incomplete personal information about you.

5.3 Erasure

You may have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

5.4 Restriction of Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

5.5 Data Portability

You may have the right to receive a copy of your personal information in a structured, machine-readable format and to transmit that information to another controller.

5.6 Objection

You may have the right to object to the processing of your personal information in certain circumstances.

5.7 How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

6. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Sweden and choose to provide information to us, please note that we transfer the information, including personal information, to Sweden and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about the cookies we use, please see our Cookie Policy.

11. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by SwedishAutoGuard. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +46-70-123-4567
  • By mail: SwedishAutoGuard, Sveavägen 123, Stockholm, 11346, Sweden